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Travel survey questionnaire and survey template

Travel Survey Questions template analyzes the purpose of the trip, service problem identification, and overall satisfaction of a travel industry customer. This sample questionnaire has a thorough list of questions that can provide travel organization insights on how to improve the respondent's travel experience. A couple of examples from this questionnaire are "What is the purpose of your travel?", "Describe the nature of your trip," etc.

According to the recent study by the Social Toaster, by 2022, it's estimated that total travel gross bookings will hit $440 billion.


Dear Passenger:

We are pleased you have chosen to travel with us. In order to provide you with the best possible travel experience, we would like to know a little more about you and why you are traveling. You can help us by taking a few moments to complete this questionnaire.

Thank you for your assistance.
What is your main purpose in taking this trip? (Please check only one answer)
Which of the following phrases best describes the exact nature of this trip? (Fill in all that apply)
Did you yourself call to make the arrangements for this flight?
If you were particularly dissatisfied with any of (Company's) procedures at the airport you departed, please indicate which area(s):
If you were particulary dissatisfied with any of (Company's) personnel at the airport you just departed, please indicate which personnel.
What could have been done to serve you better?

Top 3 reasons to use this travel survey template

1. Evaluate travel experience: This survey questionnaire measures the overall travel experience of the customer in terms of flight, time duration, food, baggage, flight attendant, and much more.

2. Explore the purpose of travel: This survey template helps to explore the purpose of the trip, and the reason which best describes the nature of the journey.

3. Collect feedback on the trip: It helps the travel organization to conduct travel surveys and collect feedback to improve it.

Travel Surveys

Airline Service Evaluation Survey Template

42 questions

Airline Service Evaluation Survey Template offers questions to evaluate all aspects of air travel service. In order to improve the flying experience, most airlines prefer taking inputs for questionnaires. This sample contains a list of comprehensive questions that can help in gathering feedback about scope of improvement in terms of time management, food quality or customer service.

Travel Surveys

Travel Tour Evaluation Survey Template

18 questions

Travel Tour Evaluation Survey Template offers questions the evaluate the entire tour experience and willingness to recommend. Survey creators can edit the questionnaire sample according to the exact purpose of the survey. For example, asking the customers to provide feedback about the food arrangements during the tour can help the travel company to serve their future customers better.

Travel Surveys

Airline Flight Survey Template

19 questions

Airline flight survey template offers questions for aircraft evaluation, flight selection, amenities, and in-flight service. This sample questionnaire can be used to let passengers share their flight experience so that the airlines can gather actionable intelligence. For example, asking the customers to provide feedback on the in-flight arrangements can help the airline serve their future customers better.
Use this free airline flight survey template as it is or customize it to suit your needs.